Handbook

How to run the place

Everything the software does, written for the person doing it rather than for the person who built it. Nothing here needs any training: if a page takes more than five minutes, that is a fault in the software and worth telling us about.

Set the place up, add your team, and open for bookings.

I work on my ownIndependent

Makeup, nails, mehendi, hair — you are the whole business.

Sign in, find your diary, and share your own link.

Start here

From applying to taking your first booking: the order to do things in, and why that order.

For makeup artists, nail specialists and anybody else who is the whole business.

Signing in, your own diary, your personal booking link, and what each role can see.

Every day

Booking, rescheduling, walk-ins, no-shows, the waiting list, and how free time is worked out.

Ringing up a visit, splitting a bill, tips, commission, bills and tax invoices.

One record per person, their history, and the messages that go out to them.

Money

Your own Fonepay or Khalti keys, deposits, the QR at the counter, and refunds.

Discount codes, prepaid bundles and a standing monthly arrangement — and how they interact.

The trial, what you are charged, and how to pay it.

Being found

Your link, your photographs, the directory, and the card people see when they share you.

Putting the salon's bookings in a stylist's own calendar, and their own commitments in the diary.

Reference

What each tab in Settings controls, in the order they appear.

The handful of problems that actually come up, and what to do about each.